Client Case: Chevron

Multinational energy company grows innovation, collaboration, and agility during global IT transformation. 

Profile

• Chevron is the second-largest integrated energy company headquartered in the U.S. The company is active in over 180 countries and employs over 61 thousand people worldwide.

Purpose

• Design and implement a change management strategy for a multi-year global IT transformation across 20 business units worldwide.
• Build sustainable change management capacity in the organization driving the project, leaders and team, for ongoing innovation, collaboration, and agility.
• Provide change management education, coaching, advising in the project organization and 20 business units worldwide.

Outcomes            

• Transitioned global IT infrastructure operations (data centers and asset services) for 20 business units worldwide.
• Greater collaboration, innovation and agility among the internal project organization and global business unit partners.
• Chevron’s global strategy was successfully embraced and informed realignment of IT functions in all 20 localities.

Participants & Process

• Built sponsorship for global change effort with key influencers and stakeholders across functions, business units, and regions.
• On the ground change management education and facilitation as needed to lead the engagement.
• Communication and change readiness activities for 20 global projects.
• Ongoing series of multi-day facilitated workshops over a four-year period from 2012-2016.

Project Team:

• Jeff Vanderwielen

Products

• Comprehensive suite of change management models and tools for innovation, collaboration, and agility: High level strategy, stakeholder analysis, engagement and communication plans, impact analysis, communication templates, executive slide shows, and value realization data and reports
• Client engagement workshop kit: A 3-4 day engagement workshop kit that included templates, deliverable samples, agenda, content and flow.

What Next? 

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